Frequently Asked Questions
1. Stay
Are pets allowed?
"Adults only", what does it mean?
What time is check-in?
2. Installations
Do you have rooms for more than two people?
Is your restaurant open to non-hotel guests?
When is your pool open?
Do you offer visits to the winery?
Yes, we offer tours of the winery on a daily basis. Some tours are in Spanish / Catalan and others are in English. All visits include a tasting of 4 wines. Check availability and price at reception or on our website.
Is the Spa open to external clients?
3. Gift certificates
How valid are they?
Once purchased it is valid for 12 months.
Which days are valid?
It depends on the day of the week chosen at the time of purchase.
How will I receive it?
A personalized voucher in PDF format will be sent by email within 24 hours after placing the order.
Can I customize it?
If you wish to add a personalized message to the gift voucher you must: first add the product to the shopping cart and write in the "additional comments" space the name of the recipient of the voucher and the personalized message.
How to redeem the voucher?
The person receiving the reservation must call the hotel or send an e-mail to info@terradominicata.com to make the reservation on the date he/she has chosen.
The beneficiary will not receive any email or message, only the buyer will receive it.