Frequently asked questions
1. Séjour
Are domestic animals allowed?
"Réservé aux adultes" - what does this mean?
A quelle heure est l'enregistrement ?
Installations
Do you have rooms for more than two people?
Is your restaurant open to guests outside the hotel?
When is your pool open?
Do you propose to visit the viticultural area?
Yes, we offer daily tours of the cave. Some visits are in Spanish/Catalan and others are in English. All visits include a tasting of 4 wines. Check availability and price at reception or on our website.
Is the spa open to external clients?
3. Chèques cadeaux
Quelle est leur validité ?
Once purchased, it is valid for 12 months.
Quels jours est-il valable ?
This depends on the day of the week chosen at the time of purchase.
Comment vais-je le recevoir ?
A customized PDF file will be sent by email within 24 hours after the order is placed.
Can I personalize it?
If you would like to add a personal message to the gift box, first add the product to the box and write the name of the recipient of the gift as well as the personal message in the "additional comments" space.
Comment utiliser le bon d'achat ?
The person who received the gift must call the hotel or write an email to info@terradominicata.com to make a reservation on the date she has decided.
The beneficiary will not receive any email or message, only the buyer will receive it.